Customer agreements
Set out scope, acceptance, payment and support terms for the customers you serve.
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Useful for one-off projects, repeat orders and ongoing commercial relationships.
Commercial contract drafting
A contract written for the way you trade.
A generic template can leave gaps around payment, delivery, liability and renewal. Grendon Legal writes clear commercial agreements around your business reality, your deal and your risk appetite.
Plain English. Agreed scope. A practical deadline.
Trading Agreement
verified
- check_circle Payment dates and late-payment remedies
- check_circle Delivery duties and service standards
- check_circle Sensible liability and exit terms
5–7working days for a substantial first draft
UKbusiness-focused advice
1:1direct practical guidance
How we work
A practical approach to contract drafting
We start with what your business actually does. That means understanding the sale, the service, the people responsible for delivery and the points where a deal could go wrong.
Each clause has a job. The finished agreement is ready for signature and readable by the people who must use it.
- business_centerCommercial context firstWe ask about your customers, suppliers, pricing model and usual deal terms.
- edit_noteClear draftingPlain English makes obligations easier to follow and harder to misunderstand.
- support_agentGuidance after deliveryYou receive practical notes explaining key duties, dates and renewal triggers.
Agreement types
Contracts that match your working relationships
Good business agreements reflect how money, work and responsibility move between the parties. Choose the document that fits the relationship.
Supplier agreements
Protect your buying process with clear specifications, delivery duties and remedies.
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Terms can address quality checks, delays, ownership, confidentiality and price changes.
Terms of business
Give your sales team a consistent foundation for B2B or B2C trading.
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We shape the terms around your sales path, order process and customer expectations.
Master services agreements
Create a stable legal base for several projects with the same customer.
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Project schedules can then handle the detail without reopening every core term.
Framework agreements
Make recurring procurement simpler with agreed rules for future orders.
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Suitable for planned call-offs, preferred suppliers and multi-stage purchasing.
Service-level agreements
Turn service expectations into measurable standards, reporting duties and responses.
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We can address KPIs, response times, service credits and review meetings.
Make the right choice
Custom drafting gives your deal room to work
Templates can be useful starting points. They rarely know how your business delivers, charges or manages risk.
task_altWritten around your business
- check_circleReflects your delivery model, payment cycle and customer commitments.
- check_circleSets realistic liability limits and workable remedies for both sides.
- check_circleUses terms your team and counterparties can understand before signing.
- check_circleIncludes a contract playbook with key obligations, deadlines and renewal triggers.
content_copyOff-the-shelf wording
- remove_circleMay assume payment dates, services or responsibilities that do not fit.
- remove_circleCan miss sector-specific requirements and practical delivery problems.
- remove_circleOften leaves teams debating what a clause means after the deal has started.
- remove_circleGives you wording, without showing how to manage the agreement day to day.
Clarity prevents friction. A contract should help people make decisions before a disagreement becomes expensive.
A clear route to signature
The drafting process
You know what happens next at every stage. The scope and fee are agreed before the writing starts.
1
Discovery
We discuss your commercial goals, deal structure and pressure points.
2
Scope and fee
You receive an agreed fixed fee and a realistic turnaround time.
3
Drafting
A substantial first draft is usually ready within 5–7 working days.
4
Review and refine
We talk through the wording and adjust it to fit your operation.
5
Final agreement
You receive the signing version and plain-English playbook.
Start the conversation
Ready for a contract that fits?
Tell us what you need drafted, who it is for and when you need it. We aim to return a clear quote within one business day.
- check_circle Fixed-fee scope agreed before work begins
- check_circle Plain-English commercial advice
- check_circle Practical support for UK businesses